Refund Policy

Written return and refund policy

All consultations REQUIRE a nonrefundable fee of $25. If you decide to leave a deposit at the time of your consultation to book an appointment with us, this fee will go towards your service.

Once your consultation appointment is confirmed with a staff member, we will send you a PayPal link via text or email for the $25 fee. This fee will be due by the end of the day, or your appointment will be automatically canceled.

Responses to confirmation texts are mandatory to keep all scheduled appointments.

We cannot guarantee appointments with specific stylists. Please call or text the salon directly for appointments with Paula.